Provider Toolkit
Member ID Card Samples
How To...
- Navigate the Credentialing Process
- Navigate the AIM ProviderPortal
- Register for Provider Connection
- View and Create Pre-authorizations
- View Claims Status and Submit Reconsideration
- Avoid Common Claim Submission Errors
- View Remits Online
- Read an Optima Health Remit
- Read a Remit and Understand Denial Codes for BHE Phase 1 Implementation - Effective July 1, 2021
- Locate Drug Formularies
- Locate Drug and Medical Prior Authorization
- Request EFT/ERA Setup or Change
- Respond to a Pre-payment Audit Notification from HMS
- Respond to a Pre-Payment Audit Notification from HMS: Please follow the steps outlined in the letter you received from HMS. You could also use following links as a reference:
Forms
Video Tutorial
The following video is intended to help providers navigate the AIM documents.