Supporting Members as COVID-19 Spreads

As your partner in health, we are taking steps to protect and educate our members about the coronavirus (COVID-19) as it spreads throughout our nation.

Learn about actions we are taking to support our membersFrequently asked questions for Providers | Vaccine Information for Providers (PDF)


Normal Medicaid Enrollment Processes Will Start Soon

There are several ways to help your Medicaid members prepare for the Public Health Emergency (PHE) Unwinding.

Get the details and find out how you can help

Provider Support

Healthcare transportation shuttle dropping off patient

Transportation Benefit

Do you need more information to help coordinate transportation services for your patients?

Learn About Transportation Services
Doctor and patient reviewing results together

Cultural Competency Attestation

Have you participated in Cultural Competency training? You must complete this acknowledgement in order to be credited with the completion of this training.

Get Credit
A physician counseling a patient

Optima Health Community Care and Optima Community Complete (D-SNP)

Are you a participating Optima Health Community Care or an Optima Community Complete provider? Please complete these courses to learn about doing business with Optima Health Community Care, CCC Plus and Optima Community Complete.

Take the Courses
Medical billing statement

Fraud, Waste and Abuse

Learn more about fraud, waste, and abuse; including its definition, examples, prevention, and your responsibilities as a provider.

Learn More
Man being pushed in wheelchair by nurse to be discharged from hospital

Supplemental Resources

This page contains supplemental resources to help you provide the best possible care to Optima Health members.

View Resources

Suggestion Box

Please email us at websuggestions@sentara.com to tell us how we may improve this website to make doing business with Optima Health easier.


News


providerNEWS 2nd Quarter 2022

Featuring: COVID-19 Coverage Extension Update, Optima Health Launching Doula Benefit for Pregnant Members, Let's Talk About Advance Care Planning With Our Patients, Avalon Genetic Testing Implementation Begins This Summer, and more.

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Claims Clinic Brush Up Registration

This month will consist of upcoming Authorizations Claim Clinic Brush-Up, introducing “How to create and view Authorizations Online Submission” revised Job Aid, and JIVA Resources and tutorial.

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