Effective October 1, 2021, we will implement new medical guidelines for select laboratory services, tests and procedures through a collaboration with Avalon Healthcare Solutions.
Supporting Members as COVID-19 Spreads
As your partner in health, we are taking steps to protect and educate our members about the coronavirus (COVID-19) as it spreads throughout our nation.
Learn about actions we are taking to support our members | Frequently asked questions for Providers | Vaccine Information for Providers (PDF)
Provider Support
Transportation Benefit
Do you need more information to help coordinate transportation services for your patients?
Learn About Transportation Services
Cultural Competency Attestation
Have you participated in Cultural Competency training? You must complete this acknowledgement in order to be credited with the completion of this training.
Get Credit
Optima Health Community Care and Optima Community Complete (D-SNP)
Are you a participating Optima Health Community Care or an Optima Community Complete provider? Please complete these courses to learn about doing business with Optima Health Community Care, CCC Plus and Optima Community Complete.
Take the Courses
Fraud, Waste and Abuse
Learn more about fraud, waste, and abuse; including its definition, examples, prevention, and your responsibilities as a provider.
Learn More
Supplemental Resources
This page contains supplemental resources to help you provide the best possible care to Optima Health members.
View ResourcesSuggestion Box
Please email us at websuggestions@sentara.com to tell us how we may improve this website to make doing business with Optima Health easier.
News
Population Care Update for Providers: New Initiatives Support Member Health
Optima Health strives to have healthy members as part of our quality improvement initiatives. Learn more about four annual campaigns that support better health for your patients.
CareCentrix Post-Acute Care Services
Optima Health has contracted with CareCentrix to manage post-acute care services for our commercial members in Virginia, effective October 1, 2021 (previously scheduled to start on August 1).