Supporting Members as COVID-19 Spreads

As your partner in health, we are taking steps to protect and educate our members about the coronavirus (COVID-19) as it spreads throughout our nation.

Learn about actions we are taking to support our members  |  Frequently asked questions for Providers (PDF)

Disregard Recent Retraction Letters

Please disregard retraction letter sent to providers dated March 24, 2020.

You may have recently received a letter stating that Optima Health will be retracting money paid for services rendered to Optima Health Community Care members. The letter informed you that the member was retro-disenrolled but this information was not correct.

Please disregard this letter, as it was sent in error. Retractions will not be made.

We apologize for any confusion this may have caused you.

Optima Health Providers

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Are you a new participating Optima Health provider and need to notify Optima Health of any updates to your information? If so, please submit the Optima Health Provider Update Form.

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Virginia Premier Joint Ownership

Sentara Healthcare and VCU Health System have finalized the transaction for joint ownership of Virginia Premier.

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Coronavirus Assessment Tool

Optima Health remains committed to monitoring the impact of the novel coronavirus (COVID-19) and providing members with tools and tips to help them and their families get the care they need.

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Coronavirus Assessment Tool