Immediate Action Needed
As an Optima Health participating provider, you must take immediate action to initiate enrollment through the new PRSS enrollment wizard. All provider types, including hospitals, nursing facilities, residential treatment facilities, and pharmacies must enroll as soon as possible.
Learn more about the PRSS enrollment wizard
COVID-19 Support for Our Members
As your partner in health, we are taking steps to protect and educate our members about the coronavirus (COVID-19).
Learn about actions we are taking to support our members | Frequently asked questions for Providers (PDF) | Vaccine Information for Providers (PDF)
Normal Medicaid Enrollment Processes Will Start Soon
There are several ways to help your Medicaid members prepare for the Public Health Emergency (PHE) Unwinding.
Get the details and find out how you can help
Optima Health Providers

Provider Webinars
Please join us for a variety of informative webinars that will help make it easy to work with us.
Go to Webinars
Is Your Information Up-To-Date?
Participating Providers: Have you had a change to your practice information or provider roster? Keeping Optima Health informed of changes is an important step to ensuring accurate claims payment and patient satisfaction.
Update Your Information
Join Our Network
If you are interested in joining our provider network, we have the information you need to get started.
Get More InformationNews
Ensure Your Online Provider Directory Information Is Accurate
Optima Health partners with LexisNexis. Unverified provider information cannot be included in our online directory.
Encourage Your Patients to Renew Their Medicaid Coverage
Starting in March 2023, Virginia will begin reviewing members’ health coverage to make sure they still qualify; however, members will not lose coverage prior to April 30, 2023.