Supporting Members as COVID-19 Spreads

As your partner in health, we are taking steps to protect and educate our members about the coronavirus (COVID-19) as it spreads throughout our nation.

Learn about actions we are taking to support our members  |  Frequently asked questions for Providers (PDF)


Disregard Recent Retraction Letters

Please disregard retraction letter sent to providers dated March 24, 2020.

You may have recently received a letter stating that Optima Health will be retracting money paid for services rendered to Optima Health Community Care members. The letter informed you that the member was retro-disenrolled but this information was not correct.

Please disregard this letter, as it was sent in error. Retractions will not be made.

We apologize for any confusion this may have caused you.

Optima Health Providers

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