Supporting Members as COVID-19 Spreads

As your partner in health, we are taking steps to protect and educate our members about the coronavirus (COVID-19) as it spreads throughout our nation.

Learn about actions we are taking to support our membersFrequently asked questions for Providers (PDF) | Vaccine Information for Providers (PDF)

Optima Health Providers

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Is Your Information Up-To-Date?

Participating Providers: Have you had a change to your practice information or provider roster? Keeping Optima Health informed of changes is an important step to ensuring accurate claims payment and patient satisfaction. 

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Join Our Network

If you are interested in joining our provider network, we have the information you need to get started.

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CareCentrix Post-Acute Care Services

Optima Health has contracted with CareCentrix to manage post-acute care services for our commercial members in Virginia, effective October 1, 2021 (previously scheduled to start on August 1).

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New Online Provider Update Form

We are excited to announce the implementation of the new online Provider Update Form on our website! Network providers will now submit updated requests electronically, replacing the use of the PDF document/submission process by email for most requests. This is a more convenient and efficient process, which will result in faster processing by the health plan. Effective 9/6/21, paper/PDF provider update forms submitted by email will no longer be accepted.

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