If you are a new member, please expect to receive various materials over the next few weeks to help you navigate your plan. This will include welcome information, benefit materials, and your member ID card. If you have any questions, please feel free to contact member services.
Request a new member ID card
You can request a new member ID card by calling member services.
Member Services
1-800-927-6048 (TTY: 711)
8 a.m. - 8 p.m. | Monday – Sunday
October 1 – March 31
8 a.m. - 8 p.m. | Monday – Friday
April 1 – September 30
Member Resources for Optima Medicare
Documents and Forms
Member forms and documents necessary to manage your Optima Medicare plan.Prescription Drugs
Access prescription drug and pharmacy related resources.Find Doctors and Facilities
Find an in-network doctor or facility using our convenient online doctor search tool.Extra Benefits
Get the most out of your plan, and use your extra benefits!Medicare Member Incentives
Learn how to earn and use your Medicare member incentives.Frequently Asked Questions
Common questions about Medicare plans.
Secure Tools
Additional Information
These tools and resources are available without needing to sign in.