Member Features

Return to Care
Medical appointments skipped because of COVID-19 related closures or fears could lead to health issues. Optima Health is here to help you get back on track with your preventive care, immunizations, and disease management as safely as possible.

Where to Go for Care
If you or someone in your family feels sick, it is important to know where to go to get the best care you need. The severity of your condition, wait times and costs all factor in.

Emergency Travel Assistance
Optima Health offers a value-added service called Emergency Travel Assistance. These fully paid, global-emergency medical and travel services are provided by Assist America and available to most Optima Health members*.

Download the Optima Health App
Safely and securely access important health information when you need it — home, at the doctor, and even on the road. The Optima Health mobile app goes with you wherever you take your smartphone.

Treatment Cost Calculator
The Optima Health Treatment Cost Calculator puts you in the driver’s seat — giving you more control to decide what works best for your health and your budget.

You and Your Primary Care Physician
A primary care physician, or PCP, is your main point of contact - your first stop - to identify an illness or condition, offer methods of care, write prescriptions, and recommend specialists or facilities if additional diagnoses and follow up are needed.

* The Emergency Travel Assistance Program is included in the Optima Health fully-insured commercial product. Employer groups purchasing insurance on a self-funded basis have the option of purchasing these services or not. If you have questions about whether your benefits include the Emergency Travel Assistance Program, call Optima Health member services at the phone number on the back of your member ID card or speak to your employer’s Benefits Administrator.