Health Insurance Common Questions
Do you have questions about health plan coverage? If you do, you’ve come to the right place. Insurance can often be difficult to understand. At Optima Health, we are here to help you and make access to care as easy as possible. The questions below are the most common questions asked by the people we serve.
If you don’t see your question, just use the Search feature. Our database provides answers to hundreds of questions. Whether you need basic Health Insurance 101 information for things like "what is the difference between a deductible and coinsurance?", or if you have questions about coverage under the Affordable Care Act (also known as Health Reform or Obamacare), you can find answers here. If you still need help, call us at the number listed on the back of your member ID card; we will be glad to assist you.
The preceding information is intended to be a high-level summary of basic information about health insurance. Optima Health is providing this to consumers for informational purposes only. The information in this document is not intended to provide compliance, tax, or legal advice, or to be relied upon for these purposes. Consumers should be advised to consult with legal and tax experts to understand how the law will affect their individual or business circumstances.