Quality and Accreditation
National Committee for Quality Assurance (NCQA) Accreditation is the nation’s most trusted independent source for driving health care improvement that results in bottom-line value for health care purchasers.1
Optima Health is pleased that NCQA has recognized our quest for excellence. For 22 and 23 years, respectively, Optima Health Plan has received NCQA accreditation for its Medicaid HMO product and commercial HMO/POS health plans. In 2013, Optima Health Plan received NCQA accreditation for its Marketplace HMO health plans.2
LTSS has become increasingly important for health plans to demonstrate their ability to effectively coordinate services between caregivers, individuals, LTSS providers and clinicians. Health plans that coordinate LTSS should implement best practices for person-centered care planning and effective care transitions, and for measuring quality improvement to support people living optimally in their preferred setting.
LTSS Distinction for Health Plans helps support health plans that provide managed care services and coordinate social services for LTSS. NCQA'’'s standards provide a framework for Optima Health to deliver efficient, effective, person-centered care that meets people'’'s needs, helps keep people in their preferred setting and aligns with state requirements.
Core areas of focus drive organizational effectiveness and efficiency:
- Person-Centered Care Planning.
- Care Transitions.
- Coordination of Services.
- Critical Incident Management System.
- Qualifications and Assistance for LTSS Providers.