Optima Medicare is becoming Sentara Medicare
Sentara Medicare plans
Federal contracting disclaimer (Medicare):
Sentara Medicare is an HMO with a Medicare contract. Enrollment in Sentara Medicare depends on contract renewal.
Federal contracting disclaimer (D-SNP):
Sentara Medicare is an HMO D-SNP with a Medicare contract and a contract with the Virginia Medicaid Program. Enrollment in Sentara Medicare depends on contract renewal.
Federal contracting disclaimer (C-SNP):
Sentara Medicare is an HMO-C-SNP with a Medicare contract. Enrollment in Sentara Medicare depends on contract renewal. The Sentara Medicare HMO C-SNP plan has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 2025 based on a review of the Sentara Medicare HMO C-SNP Model of Care.
Federal contracting disclaimer (PDP):
Sentara Medicare Rx is a PDP with a Medicare contract. Enrollment in Sentara Medicare Rx depends on contract renewal.
More information:
For more information on Sentara Medicare benefits, please call member services at 1-800-927-6048 (TTY: 711), October 1 through March 31, 7 days a week, from 8 a.m. to 8 p.m. or April 1 through September 30, Monday through Friday, from 8 a.m. to 8 p.m. Outside of these times, our interactive voice response system allows you to obtain information on many topics related to your plan. If you need to write to us, our address is PO Box 66189, Virginia Beach, VA 23466.
Medicare benefit questions:
If you have questions about Medicare benefits, you can also call Medicare at 1-800-MEDICARE (1-800-633-4227); TTY users should call 1-877-486-2048, 24 hours a day, seven days a week. You can also visit medicare.gov.
Optima Medicare Plans and Optima Community Complete
Disclaimer A:
Optima Medicare is an HMO with a Medicare contract. Enrollment in Optima Medicare HMO depends on contract renewal.
Disclaimer B:
Optima Community Complete (HMO D-SNP) is a Coordinated Care Plan with a Medicare contract and a contract with the Virginia Medicaid Program. Enrollment in Optima Community Complete (HMO D-SNP) depends on contract renewal.
Disclaimer C:
For more information on Optima Medicare and Optima Community Complete benefits, please call member services at: 1-800-927-6048. TTY users can call the Virginia Relay Service at 1-800-828-1140 or 711. From October 1 - March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. EST. From April 1 - September 30, you can call us Monday through Friday from 8 a.m. to 8 p.m. EST. Outside of these times, our interactive voice response system allows you to obtain information on many topics related to your plan. If you need to write to us, our address is PO Box 66189, Virginia Beach, VA 23466.
Disclaimer D:
If you have questions about Medicare benefits, you can also call Medicare at 1-800-MEDICARE (1-800-633-4227); TTY users should call 1-877-486-2048, 24 hours a day, seven days a week. You can also visit www.medicare.gov.