Brokers Can Order Member ID Cards through e3 Web Enrollment

Please note, this feature is for small group, mid-market, large group, and BusinessEDGE® clients. To use this new feature, follow the steps below:

1. Sign in to the broker portal at sentarahealthplans.com/brokers. 
2. Click on Manage Your Enrollment.
3. On the next page, find the account or employer group under Account Name.
4. Scroll down to Members.
5. Next to the applicable member(s), under the Actions column, select the drop down and click Member Details.
6. Scroll again to ID Card section where you can View/Print and/or Order Card.

If you have any questions, please email e3_inquiries@sentara.com.