Contact Us

We have several ways to help you get the information you need. First, refer to our Frequently Asked Questions. If you still need to contact us directly, simply send us an email or call. Emails are responded to within three business days.

Broker Services

8 a.m. to 5 p.m. EST Monday through Friday
Phone: 757-552-7217
Toll-Free: 866-927-4785

Enrollment Questions

Email: small_group_enrollment@sentara.com (Group size 2 - 150)
Email: large_group_enrollment@sentara.com (Group size 151 or more)

Compensation Questions

Email: BrokerInquiryMailbox@sentara.com


Departments

Individual & Family Plans Sales and Marketing

4417 Corporation Lane
Virginia Beach VA 23462
Email: IndividualSales@optimahealth.com
Fax: 877-388-3814

Sales & Marketing Department 

8 a.m. to 5 p.m. EST Monday through Friday
Southside Office:
4417 Corporation Lane
Virginia Beach VA 23462
Phone: 757-687-6030
Toll-Free: 877-552-7401
Fax: 757-687-6031
Email: sales@optimahealth.com


Locations

Roanoke Office

129 Campbell Avenue, SE
Roanoke, VA 24011
Phone: 540-562-8220
Toll-Free: 877-552-7401
Fax: 540-562-8222 
Email: sales@optimahealth.com

Peninsula Office

11803 Jefferson Avenue, Suite 200
Newport News, VA 23606
Phone: 757-594-1000
Toll-Free: 877-552-7401
Fax: 757-594-1002 
Email: sales@optimahealth.com

Richmond Office

1604 Santa Rosa Road, Suite 100
Richmond, VA 23229
Phone: 804-510-7400
Toll-Free: 866-575-4475
Fax: 804-510-7453
Toll-Free Fax: 866-231-7843


Contacts

Executive Director, Sales & Client Development 

Linda M. Butz

Email: lmbutz1@sentara.com

Regional Sales Manager, Small and Mid-Market Segments, Hampton Roads

Donna Briggs

Email: dlbriggs@sentara.com

Regional Sales Manager, Small and Mid-Market Segments, Central/Northwest Virginia

Lance Pessarra

Email: llpessar@sentara.com

Regional Sales Manager, Small and Mid-Market Segments, Southwest Virginia

Tim Glebus

Email: tjglebus@sentara.com

Director, Consumer Products

Kathy E. McVey

Email: kemcvey@sentara.com

Regional Senior Client Executive - Employee Assistance Plans (EAP) 

Katherine Terribile

Email: kmterrib@sentara.com