Healthy Savings® - Frequently Asked Questions

With Healthy Savings, participants have access to savings on pre-qualified healthier foods from hundreds of brands. There is no clipping, printing, or downloading of coupons, as discounts are preloaded on the program each week.

Members receive a Healthy Savings card at their mailing address. To get started:

• Visit healthysavings.com/sentarahealthplans or download the Healthy Savings mobile app to register your card, find your nearest store and view weekly offers.
• Shop at participating stores.
• Scan your barcode at checkout and save instantly.
• You automatically have access to all available offers by simply scanning your card or mobile app at any participating store. Additionally, your card is pre-loaded with the weekly savings, so you do not need to add offers to your card.

Only the healthiest food items in a typical grocery store qualify such as milk, whole grain bread, lean meats, yogurt, produce and more. The Healthy Savings website and mobile app are updated every Sunday with that week’s discounts.

All promoted food items are scored by the nationally renowned Guiding Stars^® nutrition guidance system, which rates the nutritional density of food using information from the nutrition facts label and the ingredients list.

New offers are available every Sunday, so check the Healthy Savings website often to see all the latest offers and possible savings.

Yes, most offers are available for two weeks. Expiration dates appear on each offer summary.

While most products are widely available, some may not be available at all stores.

Offers are removed automatically from the Benefits page after use. The Benefits page only displays currently available offers and excludes those that are expired or used.

Grab It offers are limited–time, high–value offers that are available to eligible Healthy Savings members. Once you claim an offer, it must be used within the time indicated.

Any Healthy Savings offer with a Produce Perks symbol means that you save twice on that purchase. First with the discount on the purchased item, PLUS an additional 25% off the discount amount for savings on purchases of fresh produce.

Produce Perks are immediately added to your account when you redeem participating promotions. Look for promotions with this symbol on the Benefits page!

Participating grocers include Food Lion^®, Kroger^®, Giant^®, Shoppers^®, Harris Teeter^®, and Martins^® (*other retailers coming soon). To find participating stores near you, visit healthysavings.com/sentarahealthplans.

You may not have received savings for the following reasons:

• The product(s) you purchased did not meet the requirements of the promotion.
• The offer is expired or redeemed.
• You already received a store or coupon discount for the same product(s) and the store does not allow stacking discounts with Healthy Savings offers.

The discount that provides the best consumer benefit will be applied.

A product can be scanned to check whether it is part of a current offer by using the Healthy Savings product scanner located on the Scan tab of the mobile app. You can also check to see if the items are on the Offers page online.

It can take up to 1 hour to see updated information on the Healthy Savings website.

Because of coupon stacking, varying item prices between stores and other store–specific promotions your savings amount will not always exactly match the Available Savings total calculated on the homepage. You can compare the savings on your receipt and your Purchase History on My Account to offer specific information.

Yes. Sales tax is not covered by Healthy Savings discounts and must be paid at the time of purchase.

Not all retailers can process Healthy Savings cards at self–checkout kiosks. To ensure successful use of your Healthy Savings card, please use a cashier–assisted lane.

Go to healthysavings.com/sentarahealthplans to request a new card. Locate the Request a Replacement Card button under your Lifetime Savings total on the My Account tab.

Your Healthy Savings card is active and ready to use. To register, go to healthysavings.com/sentarahealthplans and click Register, or download the Healthy Savings mobile app from the App Store^® or Google Play^TM to get the most of the program.