Frequently Asked Questions
The Optima Health Recruitment Staff want you to have all the information you need to apply for a career opportunity with our company. Below are the answers to many of the frequently asked questions about the application process.
Due to the volume of applications, we are not able to respond directly to each applicant. Your application will be reviewed, and if we are interested in your background, the Optima Health recruiter will contact you directly.
How do I apply for a job at Optima Health?
All applications must be submitted using the online application process*:
- Click on “View Current Openings”.
- Click on the blue “Search openings” link to search for open positions by Job Category, Keyword Search or City.
- In order to submit an application, first time users must create an account (Upper right hand corner of the screen). Click on the “click here to create a new account” link.
- Create a USERNAME and PASSWORD. Make sure that you write this information down so that you will be able to access your account in the future.
- Create your PROFILE (by typing in your personal information and employment history OR by uploading a copy of a current resume) to begin the application process.
* Resumes received by mail, email, fax or any other means other than the online application are not accepted. In order to be considered an applicant for any position, you must complete the online application process.
Advice for the first time users:
The following information will be required to make your application process go more efficiently:
- biographical information, including your email address
- current resume (but not required)
- work history (dates/locations/supervisor names)
- education and licensure information
- current/past employment reference information
If I don't have a computer, how can I apply for positions at Optima Health?
Any computer which has internet access will work (check with a friend or family member); computers are also available at most public libraries.
Who can I contact if I need an accommodation for special assistance in completing my application?
If you are a person with a disability and require assistance with the employment process, please contact our Director of Recruitment at (757) 228-7408, Monday through Friday, 9 a.m. to 4 p.m.
What if I forget my password?
Go to the login screen and click on "Forgot your password?" You will need to enter your email address. Once submitted, an email message with the subject line "Password recovery" will be sent to the email address associated with your user profile. Please click on the link in the email and follow the instructions to reset your password. You will receive an email confirmation when your password has been successfully reset.
How do I search for open positions?
Go to “Search openings” to search for positions by Keyword(s), Job Category or City. It is only necessary to submit one application for each position you are interested in.
Please Note: You cannot apply for more than 5 positions at one time or 10 positions within a 7 day period.
How will I know if my online application was submitted successfully?
You will receive an email confirmation once you have completed the online application process. To ensure that the information you submitted was completed accurately, you are encouraged to log back in to your account and review your information. You will receive an email confirmation after you successfully apply for any other specific position each time.
What happens after I submit my application for a position?
You will receive an email confirmation when you have successfully applied to an open position. Your application and qualifications will be reviewed by a recruiter for the minimum qualifications and the department's preferred skills and experience for the position. The hiring manager will review applications from the forwarded candidates and select those they are interested in contacting for an interview. Following the interviews, the hiring manager will select the most suitable candidate for the position.
After your application has been submitted, you can log in to your BrassRing Application account and click on “Job Submission Status” for updates on positions for which you have applied. The Job Status column will show you the current status of the position. The HR Status column in this feature will show your individual status within the position.
Where can I find salary information for open positions?
Salary information is not provided as part of the online job postings. The Recruiter can provide this information during the interview/selection process.
How are individuals selected for interviews?
The hiring department determines which applicant they are interested in interviewing for an open position. If the hiring department is interested in interviewing an applicant for a position, they will be contacted directly by phone or email.
How can I tell if my resume is still active in the system?
Applications remain active in the Optima Health application database as long as the position for which you have applied is still available.
How do I know if a job is still open?
Any position that appears on the Job Postings website is still open.
How long does a position remain open?
Optima Health does not have defined closing dates for positions. A position will remain open until the position is filled, or we have enough qualified candidates to consider.
How will I know if a position has been filled or closed?
If a position is no longer on the Optima Health job website, the position has either been filled or closed.
I have applied for a specific position several times and was not contacted for an interview, why is that?
You may not meet the qualifications for the position and/or the manager’s preferences. Please read the job descriptions closely as preferences are often stated.
Who can I talk directly to about a job I have applied for?
A recruiter will contact you directly if they are interested in speaking with you about a position for which you applied. We regret that due to the volume of applications we receive, we are unable to respond to each candidate individually regarding the status of their application.