Community Resource Guide

This Resource Guide consists of various community resources available to those who need access to free or reduced cost services for food, transportation, financial services and other social determinants critical to both quality of care and quality of life.

Below are some websites which will provide an extensive listing of services located in the various Regions served by Optima Health Family Care and Optima Health Community Care.

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Statewide Contacts


Tidewater

  • Adult Services

    Norfolk Department of Human Services – Adult Protective Services

    741 Monticello Avenue Norfolk VA 23510

    Phone: (757) 664-6123

    Where Service is Provided: On site, Telephone

    Virginia Department of Social Services - Adult Protective Services

    801 East Main Street, Richmond, VA 23219

    Phone: (888) 832-3858

    Fax: (804) 726-7015

    Where Service is Provided: Consumer's Home, On site, Telephone, Website

    Primeplus Norfolk Senior Center

    7300 Newport Avenu,e Suite 100, Norfolk, VA 23505

    Phone: (757) 625-5857

    Sentara PACE

    5788 Churchland Boulevard, Portsmouth, VA 23703

    Phone: (757) 392-2650

    Fax: (757) 392-2655

    Sentara PACE

    5900 E Virginia Beach Blvd, Virginia Beach, VA 23502

    Phone: (757) 252-7800

    Fax: (757) 252-7801

    Newport News Department of Human Services - Adult Protective Services

    6060 Jefferson Avenu,e Newport News, VA 23605

    Phone: (757) 926-6300

    Fax: (757) 926-6118

    Where Service is Provided: On site

    Hope Tree Family Services

    1204 Ewell Road Virginia Beach 23455

    Phone: (540) 387-5024

    Fax: (540) 444-4681

  • Behavioral Health Services

    Al-Anon

    4958 Euclid Rd. Ste H, Virginia Beach

    Phone: (757) 499-1443

    Center for Child and Family Services

    2021 Cunningham Drive Suite 400 Hampton VA 23666

    Phone: (757) 838-1960

    Riverside Behavioral Health

    2244 Executive Drive Hampton VA 23666

    Phone: (757) 827-1001

    Virginia Department of Behavioral Health and Developmental Services

    1220 Bank Street Richmond VA 23219

    Phone: (804) 786-3921

    Fax: (804) 371-6638

    Youth For Tomorrow (Behavioral Health Services Woodbridge)

    14000 Crown Court Suite 101 Woodbridge VA 22193-

    Phone: (703) 659-9900

    Fax: (703) 361-4335

    Youth For Tomorrow (Behavioral Health Services Manassas)

    9720 Capital Court Suite 303 Manassas VA 20110

    Phone: (703) 659-9900

    Youth For Tomorrow (Behavioral Health Services Gainesville)

    7130 Heritage Village Plaza Suite 102 Gainesville VA 20155

    Phone: (703) 659-9900

    Horizon Behavioral Health

    101 Avoca Lane Altavista VA 24517

    Phone: (434) 369-7187

    Fax: (434) 369-4146

    Danville Regional Medical Center DRMC

    142 South Main Street Danville VA 24541

    Phone: (434) 799-4450

    Fax: (434) 799-2152

    Horizon Behavioral Health

    1615 Longwood Avenue Bedford VA 24523

    Phone: (540) 586-5027

    Fax: (540) 586-5628

    Virginia Department of Veterans Services

    621 S. Belvidere Street, Richmond VA 23220

    Phone: (804) 786-2060; Fax: (804) 786-0302

  • Care Management Services

    Children's Hospital of The King's Daughters

    601 Children's Lane Norfolk VA 23507

    Phone: (757) 668-7132

    Fax:  (757) 668-9644

    Where Service is Provided:  On site

     

    ForKids – Norfolk Support Services for Veteran Families

    4200 Colley Avenue Suite A Norfolk VA 23508

    Phone: (757) 622-6400 x5

    Where Service is Provided: On site

     

    Hampton VA Medical Center

    100 Emancipation Drive Hampton VA 23667

    Phone: (757) 722-9961

    Where Service is Provided: On site

     

    Virginia Beach Community Development Corporation - SSVF

    2400 Potters Road Virginia Beach VA 23452

    Phone: (757) 463-9516

    Where Service is Provided: On site

     

    Patient Advocate Foundation – Virginia Cares Uninsured Program

    421 Butler Farm Road Hampton VA 23666

    Phone: (800) 532-5274

    Fax: (757) 873-8999

    Where Service is Provided: On site, Telephone

     

    Virginia Department of Health – Infant Care

    109 Governor Street Richmond VA 23219

    Phone: (804) 864-7772

    Fax: (804) 864-7771

    Where Service is Provided:  On site

     

    VCU Health System

    1200 East Broad Street 12th Floor Richmond VA 23298

    Phone:  (804) 828-0212

    Fax:  (804) 828-9998

    Where Service is Provided:  On site

  • Child Care and Protective Services

    STOP ABUSE

    101 South first Colonial Road, Suite 101

    Virginia Beach, VA  23454

    Phone:  (757)491-2873

    Cell:  (757)334-7350

    Regina Marscheider, Director

     

    Norfolk Department of Human Services

    741 Monticello Avenue Norfolk VA 23510

    Phone: (757)664-6022

    Where Service is Provided: On site, Telephone

    Children's Hospital of The King's Daughters

    935 Redgate Avenue Norfolk VA 23507

    Phone: (757)668-6100

    Fax: (757)668-6109

    Where Service is Provided: On site

     

    Virginia Department of Social Services

    801 East Main Street Richmond VA 23219

    Phone: (804)786-7096

    Fax: (804)726-7015

    Where Service is Provided: Consumer's Home

     

    Prevent Child Abuse, Virginia

    8100 Three Chopt Road Suite 212 Richmond VA 23229

    Phone: (804)359-6166 x310

    Fax: (804)359-5065

    Where Service is Provided: On site

    Childhelp National Child Abuse Hotline

    4350 East Camelback Road Suite F250 Phoenix AZ 85018

    Phone: (480)922-8212

    Fax: (480)922-7061

    Where Service is Provided: Telephone, Website

    Doesn't provide on site services.

  • Dental Care Services

    Park Place Health and Dental Clinic

    606 West 29th Street Norfolk VA 23508

    Phone: (757) 683-2692

    Fax: (757) 965-4224

    Where Service is Provided: On site

     

    Hampton Roads Community Health Center

    664 Lincoln Street Portsmouth VA 23704

    Phone: (757) 399-4588

    Fax: (757) 398-5076

    Where Service is Provided: On site

     

    Old Dominion University – Dental Care

    4608 Hampton Boulevard Suite 1101 Norfolk VA 23529

    Phone: (757) 683-4308

    Fax: (757) 683-3970

    Where Service is Provided: On site

     

    Hampton Roads Community Health Center

    3755 East Virginia Beach Boulevard Norfolk VA 23502

    Phone: (757) 393-6363

    Where Service is Provided: On site

     

    Access Partnership – Donated Dental Services

    Robin Hood Road Norfolk VA 23513

    Phone: (757) 502-7400

    Fax: (877) 231-0196

    Where Service is Provided: In the community. Doesn't provide on site services.

     

    Norfolk Health Department – Dental Care

    207 East Little Creek Road Norfolk VA 23505

    Phone: (757) 531-2135

    Where Service is Provided: On site

     

    Hampton Roads Community Health Center – Dental Care

    9581 Shore Drive Norfolk VA 23518

    Phone: (757) 393-6363

    Where Service is Provided: On site

    Virginia Commonwealth University  - Dental Care

    520 North 12th Street Richmond VA 23298-0566

    Phone: (804) 828-9190

    Where Service is Provided: On site

  • Financial or Housing Assistance

    Financial Assistance Resource

    Phone Number

    Virginia Department of Social Services

    (800) 552-3431

    Church of the Holy Apostles (Financial Aid Program)

    (757) 427-0963

    Mt. Olive Baptist Church (Benevolence Program)

    (757) 627-0935

    Open Cupboard (Peninsula Rescue Mission, Inc)

    (757) 380-6909

    Williamsburg House of Mercy (Community Outreach)

    (757) 253-0664

    Spirit Rising

    (804) 769-1854

    Temporary Financial Assistance (TFA) American Legion

    (804) 353-6606

    ALLPWR Ministries (Utility Assistance Program)

    (757) 855-7843

    Norfolk Urban Outreach Ministry

    (757) 461-4213

    Section 8 Housing Choice Vouchers (Roanoke Housing Authority)

    HUD Public Housing Program

    Housing Assistance Resource

    Phone Number

    Williamsburg House of Mercy (Community Outreach)

    (757) 253-0664

    Spirit Rising

    (804) 769-1854

    Norfolk Urban Outreach Ministry

    (757) 461-4213

    Section 8 Housing Choice Vouchers (Roanoke Housing Authority)

    HUD Public Housing Program

    Housing Assistance / Placement (Endependence Center Inc.)

    (757) 461-8007

    American Red Cross – Southeastern Virginia Chapter

    (757) 446-7700

    StandUp For Kids (Outreach Centers)

    (800) 365-4543

    USDA (Single Family Housing Programs)

    (804) 287-1615

    American Red Cross – Suffolk Chapter

    (757) 539-6645

    Catholic Charities of Eastern Virginia       

    (757) 456-2386

  • Food Services

    Resource

    Phone Number

    St. Gregory The Great Catholic Church (Food Pantry)

    (757) 474-4673

    Mt. Olive Baptist Church (Food Pantry)

    (757) 627-0935

    Water's Edge Church (Food Pantry)

    (757) 467-5864

    Calvary Revival Church (Strategic Outreach Ministries)

    (757) 321-9700

    Foodbank of Southeastern Virginia and the Eastern Shore

    (757) 627-6599

    Peninsula Dream Center Inc.

    (757) 291-9675

    First Baptist Church South Hill

    (75) 754-5036

  • Transportation Services

    Transportation Service

    Phone Number

    SeniorCorp

    (757) 640-0557

    Southeastrans (Medicaid Transportation)

    (877) 892-3986

    Senior Services of Southeastern Virginia

    (757) 222-4513

    Community Assistance & Resources for Seniors (CARES)

    (757) 456-2366

    DAV (Disabled American Veterans)

    Patient Travel Referral Program (Mercy Medical Angels – MMA)

    (800) 296-1217

    Spirit Rising

    (804) 769-1854

    Hampton Roads Transit

    509 East 18th Street Norfolk VA 23504

    Phone: (800) 700-7433

     

    3400 Victoria Boulevard Hampton VA 23661

    Phone: (757) 222-6100

    Fax: (757) 722-9667

     

    100 West 4th Street Franklin VA 23851

    Phone: (757) 516-8556

    Fax: (757) 461-1068

     

    Mercy Medical Angels of Virginia

    4620 Haygood Road Suite 1 Virginia Beach VA 23455

    Phone: (757) 318-9174

    Fax: (757) 464-1284

    Where Service is Provided:  Telephone, Website

    Doesn't provide on-site services.

  • Vision Services

    Kempsville Lions Club

    3553 Campion Avenue, Virginia Beach, VA 23462

    Phone: (757) 652-3461

    Where Service is Provided: On site

     

    Virginia Industries for the Blind – Vocational Rehabilitation

    1535 High Street, Richmond, VA 23220

    Phone: (855) 842-7867

    Fax: (804) 786-4582

    Where Service is Provided: On site

     

    Virginia Department for the Blind and Vision Impaired

    6325 North Center Drive, Building 18, Suite 131, Norfolk, VA 23502

    Phone: (757) 466-4162

    Fax: (757) 455-0142

    Where Service is Provided: On site

    401 Azalea Avenue, Richmond, VA 23227

    Phone: (804) 371-3151

    Fax: (804) 371-3092

    Where Service is Provided: On site

    397 Azalea Avenue, Richmond, VA 23227

    Phone: (804) 371-3112

    Fax: (804) 371-3390

    Where Service is Provided: On site, Telephone

     

    Virginia Library & Resource Center for Visually Handicapped

    395 Azalea Avenue, Richmond, VA 23227

    Phone: (804) 371-3661

    Fax: (804) 371-3508

    Where Service is Provided: On site


Central Region

  • Adult Services

    Amelia County Social Services - Adult Protective Services

    16360 Dunn Street, Suite 201, Amelia County, VA 23002

    Phone: (804)561-2681

    Fax: (804)561-6040

    Where Service is Provided: On site

     

    Virginia Department of Social Services - Adult Services

    801 East Main Street, Richmond, VA 23219

    Phone: (888)832-3858

    Fax: (804)726-7015

    Where Service is Provided: Home, On site, Telephone, Website

  • Behavioral Health Services

    Virginia Department of Behavioral Health and Developmental Services

    1220 Bank Street, Richmond, VA 23219

    Phone: (804) 786-3921

    Fax: (804) 371-6638

    Where Service is Provided: On site

     

    Horizon Behavioral Health

    101 Avoca Lane, Altavista, VA 24517

    Phone: (434) 369-7187

    Fax: (434) 369-4146

    Where Service is Provided: On site

     

    Horizon Behavioral Health

    1615 Longwood Avenue, Bedford, VA 24523

    Phone: (540) 586-5027

    Fax: (540) 586-5628

    Where Service is Provided: On site

     

    Danville Regional Medical Center DRMC – Mental Health

    142 South Main Street, Danville, VA 24541

    Phone: (434) 799-4450

    Fax: (434) 799-2152

    Where Service is Provided: On site

     

    Youth For Tomorrow – Behavioral Health Services

    Phone: (703) 659-9900

    Fax: (703) 361-4335

    Woodbridge

    14000 Crown Court, Suite 101, Woodbridge, VA 22193

    Where Service is Provided: On site

    Manassas

    9720 Capital Court, Suite 303, Manassas, VA 20110

    Where Service is Provided: On site

    Gainesville

    7130 Heritage Village Plaza, Suite 102, Gainesville, VA 20155

    Where Service is Provided: On site

     

    Behavioral Health Services of Virginia

    1201 Old Francis Road, Glen Allen, VA 23059

    Phone: (804)261-4163

    Where Service is Provided: Home

  • Care Management Services

    Amelia County Social Services

    16360 Dunn Street, Suite 201, Amelia County, VA 23002

    Phone: (804) 561-2681

    Fax: (804) 561-6040

     

    Virginia Department for Aging and Rehabilitative Services

    8004 Franklin Farms Drive, Henrico, VA 23229

    Phone: (804) 662-7107

    Fax: (804) 662-7663

     

    Commonwealth Catholic Charities

    1601 Rolling Hills Drive, Richmond, VA 23229

    Phone: (804) 545-5952

    Fax: (804) 285-9130

     

    Noah's Children (Hospice and Palliative Care)

    5855 Bremo Road, Suite 409, Richmond, VA 23226

    Phone: (804) 287-7686

    Fax: (804) 287-7918

     

    Children's Home Society of Virginia (The Possibilities Project)

    4200 Fitzhugh Avenue, Richmond, VA 23230-3829

    Phone: (804) 353-0191

    Fax: (804) 353-7451

     

    Virginia Department of Social Services (Daily Life Assessments)

    801 East Main Street, Richmond, VA 23219

    Phone: (804) 726-7000

    Fax: (804) 726-7015

     

    Virginia Department of Health (Infant Care)

    109 Governor Street, Richmond, VA 23219

    Phone: (804) 864-7772

    Fax: (804) 864-7771

    Where Service is Provided: On site

     

    VCU Health System (Care Coordination)

    1200 East Broad Street, 12th Floor, Richmond, VA 23298

    Phone: (804) 828-0212

    Fax: (804) 828-9998

    Where Service is Provided: On site

  • Child Care & Protective Services

    Prevent Child Abuse, Virginia

    8100 Three Chopt Road, Suite 212, Richmond, VA 23229

    Phone: (804) 359-6166 x310

    Fax: (804) 359-5065

    Where Service is Provided: On site

     

    Henrico County Social Services - Child Protective Svc

    8600 Dixon Powers Drive, Henrico, VA 23228

    Phone: (804) 501-5437

    Fax: (804) 501-4006

    Where Service is Provided: On site

     

    Amelia County Social Services

    16360 Dunn Street, Suite 201, Amelia County, VA 23002

    Phone: (804) 561-2681

    Fax: (804) 561-6040

    Where Service is Provided: On site

     

    Childhelp National Child Abuse Hotline

    4350 East Camelback Road, Suite F250, Phoenix, AZ 85018

    Phone: (480) 922-8212

    Fax: (480) 922-7061

    Where Service is Provided: Telephone, Website

    Does not provide on site services.

  • Dental Care Services

    Virginia Department of Health Professions

    9963 Mayland Drive, Suite 300, Henrico, VA 23233

    Phone: (804) 367-4538

    Fax: (804) 527-4428

    Where Service is Provided: On site, Telephone, Website

     

    Virginia Dental Association Foundation

    3460 Mayland Court, Suite 110, Henrico, VA 23233

    Phone: (804) 523-2180

    Fax: (804) 288-1880

    Where Service is Provided: On site

     

    Virginia Department of Medical Assistance Services (DMAS)

    600 East Broad Street, Richmond, VA 23219

    Phone: (804)225-3134

    Fax: (804)786-6134

    Where Service is Provided: On site

     

    Virginia Commonwealth University – Dental Care

    520 North 12th Street, Richmond, VA 23298-0566

    Phone: (804) 828-9190

    Where Service is Provided: On site

     

    Patient Advocate Foundation – Medical/Dental

    421 Butler Farm Road, Hampton, VA 23666

    Phone: (757) 952-0118

    Fax: (757) 952-0119

    Where Service is Provided: Telephone

     

    HealthWorks for Northern Virginia – Dental Care

    163 Fort Evans Road NE, Leesburg, VA 20176

    Phone: (703) 443-2000

    Fax: (703) 443-2033

    Where Service is Provided: On site

    Virginia Dental Association Foundation – Dental Care

    27382 Riverside Drive, Grundy, VA 24614

    Phone: (804) 523-2180

    Fax: (804) 288-1880

    Where Service is Provided: On site