Attention Medicare Providers: Action Needed to Avoid Claims Submission Denials

Optima Health discovered an error with Medicare ID cards distributed to members for 2023.

Here is What You Need to Know:

  • An extra *01 is visible in the member number listed on Medicare member ID cards.
  • For example, a Medicare member ID number that should be 999999999*01 was misprinted as 999999999*01*01.
  • If providers include the duplicate *01 when submitting Medicare claims in CSC, the claims are rejected.
  • Providers should omit the duplicate *01 when submitting claims to avoid rejected claims. 
  • We are working to get corrected cards mailed to Medicare members.

We apologize for any inconvenience this may have caused.