Is Your Provider Directory Status Current?
It is important to routinely review and update your status on the Optima Health Online Provider Directory. This ensures members know your correct status, allowing them to make the best choices for their families. You may also confirm your status by calling provider relations.
It is particularly important that members know:
- if you are accepting new members (Panel Status),
- all of your service addresses, and
- if public transportation is available near your office.
Update your status today by completing the Provider Update Form.
If you have questions about this process you may call provider relations: Medical (800) 229-8822, Monday - Friday 8:00 a.m. to 5:00 p.m. or Behavioral Health: (800) 648-8420, Monday - Friday 8:00 a.m. to 7:00 p.m. You may also contact your assigned network educator at (877) 865-9075, Option 2.