Electronic Visit Verification Now Live

As of September 1st, 2020, The Department of Medical Assistance Services (DMAS) mandates the requirement of Electronic Visit Verification (EVV) for consumer and agency-directed, personal and respite care service providers.

This includes Medicaid fee-for-service, Commonwealth Coordinated Care Plus (CCC+) and Medallion 4.0 managed care plans. Below are the six (6) required elements for all agency claims:

  • Type of service performed
  • Individual receiving the service
  • Date of service
  • Location of the service delivery
  • Individual providing the service
  • Time the service begins and ends

Claims that are submitted without proper EVV data on or after September 1 will be denied payment and defined by specific data error codes. If you experience issues with claims files, please submit your questions or concerns to editeam@sentara.com.