Normal Medicaid Enrollment Processes Will Start Soon

Medicaid recipients across the state are encouraged to update their contact information now so that when the Public Health Emergency is lifted they will receive materials from the Virginia Department of Medical Assistance Services (DMAS) alerting them to recertify.

As a trusted provider, you can help. Please advise your Medicaid patients to contact their health plan or go online to

Optima Health Medicaid members can call 1-833-261-2367 (TTY: 711), Monday — Friday, 8 a.m.–5:30 p.m. For more information on the return to normal enrollment, go to Cover Virginia.