Required Information

Member Rights and Responsibilities 
The Member Bill of Rights and Responsibilities assures that all members are treated in a manner consistent with the health plan’s mission, goals and objectives. Learn about Optima Medicare HMO members' rights and responsibilities.

Notice of Privacy Practices
We understand that medical information about you and your health is personal. We are committed to protecting medical information about you.

Advance Care Plans
Learn about Advance Care Plans.

Pharmacy Access Guidelines
Learn about pharmacy access guidelines.

Complaints, Coverage Decisions and Appeals Processes for Medicare Parts C and D
Find out how to file a complaint, request a coverage decision, or file an appeal.

Read the disclaimers for Optima Medicare HMO.

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