Added Benefits for Medicaid

We provide our members with access to extra benefits and services not generally covered through Medicaid. These are known as “added benefits.” We provide the following added benefits:

  • Adult Vision

    Members age 21 and up get one eye exam and $100 for frames each year.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: EyeMed at 888-610-2268 or online This link will open a new browser tab or window and takes you to a website that is not owned or operated by Optima Health.

  • Baby Showers

    Pregnant members are invited to the Optima Health baby showers. Have fun with other expectant members while experts share ways to stay healthy and get connected to free local resources.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Outreach.

  • Cell Phones

    Approved member households can get a free smartphone. The plan includes 1 GB of data, free unlimited texting, and 350 minutes. Calls to Optima Health are free.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Lifeline This link will open a new browser tab or window and takes you to a website that is not owned or operated by Optima Health.

  • College Application Assistance

    Members can get up to $75 toward applying for college. Sponsored by Optima Health Read. Learn. Grow.SM

    View the program details.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Outreach.

  • Diabetic Foot Care

    Diabetic members get routine foot care visits at no cost. They also get up to $150 for one pair of therapeutic shoes or inserts per year.

    • Optima Family Care: No
    • Optima Health Community Care: Yes
    • FAMIS: No

    Contact: Care coordinator.

  • Diabetes Prevention

    Members most at risk for developing diabetes are invited into a special program. It features health coaching and a weight management program.

    • Optima Family Care: Yes
    • Optima Health Community Care: No
    • FAMIS: No

    Contact: Outreach.

  • GED Coaching and Testing

    Members can get help earning their GED. They may receive up to $275 for the GED testing voucher and an online prep program. Sponsored by Optima Health Read. Learn. Grow.SM

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Outreach.

  • Health Literacy Program: The HEAL Program®

    The HEAL Program is a series of classes focusing on healthy living. Topics include:

    • healthy eating
    • what to expect during doctor visits
    • medicine label details
    • when to go to urgent care instead of the hospital

    Watch this video to see how the HEAL Program helps improve health.

    Learn more the HEAL Program.

    Sponsored by Optima Health Read. Learn. Grow.SM

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Outreach

  • Healthy Member Incentives

    Pregnant members, children and adolescents earn gift cards for seeing the doctor. Diabetic members and members under foster care can also earn gift cards for certain exams. Learn more about how to earn rewards.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes, except prenatal and postpartum follow-up.
    • FAMIS: Yes

    Contact: Outreach.

  • Healthy Savings Program

    The Healthy Savings Program offers discounts on healthy food and certain home essentials. The card or the app can be used at certain grocery stores. Learn more about Healthy Savings.

    • Optima Family Care: Yes
    • Optima Health Community Care: No
    • FAMIS: Yes

    Contact: Outreach.

  • Home Delivered Meals

    Members who return home from the hospital can get up to two meals a day for up to seven days. This includes returning home after having a baby or moving from a nursing home to the community.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Care Coordinator.

  • Memory Alarms and Devices

    Members with dementia or Alzheimer’s disease can get certain home security devices. The devices may include door and window alarms, chimes, bed alarms, and monitors.

    • Optima Family Care: No
    • Optima Health Community Care: Yes
    • FAMIS: No

    Contact: Care coordinator.

  • Mobile App

    The Optima Health mobile app is free for download from the Apple App Store or Google Play for Android devices. It provides quick access to plan and benefit information, ID cards, forms, and more. View Mobile App Details.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Member services.

  • Online Member Portal

    All members have access to a secure online account. It is a secure way to access your ID card, plan details, or connect with a virtual appointment. View Member Portal Sign In

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Member services

  • Online Resource Guide

    Our online resource guide is search tool to find food, housing, jobs, and more. View the Online Resource Guide.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Outreach.

  • Partners in Pregnancy

    The Partners in Pregnancy program supports members during pregnancy and after giving birth. It includes:

    • help scheduling doctor visits and other services
    • a free breast pump
    • breastfeeding classes
    • voucher for Parenting Magazine

    Learn more about Partners in Pregnancy.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Partners in Pregnancy

  • Reading Program for Children

    Optima Health partners with Rainbow Puppets Productions to help bring the joy of reading to life. Each child who attends a show goes home with a free book. Sponsored by Optima Health Read. Learn. Grow.SM

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Outreach.

  • Sports Physicals

    Members can get a special exam to check if they are ready to play certain sports. The exam is free.

    • Optima Family Care: Yes
    • Optima Health Community Care: No
    • FAMIS: Yes

    Contact: Outreach.

  • Telehealth Services

    Members can have a doctor’s or therapist visit from anywhere when they use our telehealth service. Telehealth means you meet with the doctor online or over the phone, instead of going to an office. It is offered 24 hours a day, 7 days a week, including holidays. There is no cost to members. Telehealth visits are good for non-life threatening health questions, prescription needs, and mental health concerns.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Call 1-888-469-9198, sign in to the member portal, or use the Optima Health mobile app.

  • Transportation: Non-Medical

    Members can get rides to places like community events, grocery stores, and more. The 2022 benefit is 24 round trips per year.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: No

    Contact: Southeastrans, Inc.

    • Optima Family Care: 1-877-892-3986 (TTY: 711)
    • Optima Health Community Care: 1-855-325-7558 (TTY: 711)
  • Weight Management Program

    Eating for Life is an online program to help manage weight. It offers ways to help members eat healthy and get exercise. Learn more about Eating for Life.

    • Optima Family Care: Yes
    • Optima Health Community Care: Yes
    • FAMIS: Yes

    Contact: Outreach.


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