Service Area

Optima Community Complete (HMO SNP) offers Dual Special Needs Plan coverage to residents of most Virginia cities/counties.

For more information on if you live in our service area, please call toll-free at 1-866-989-1150. (TTY Call 711). From October 1st until December 7th, you can call us 7 days a week from 8 am to 8 pm EST. From December 8th until September 30th, you can call us Monday through Friday from 8 am to 5 pm EST.

Optima Community Complete 2018 Service Area

CENTRAL REGION

AMELIA GOOCHLAND MIDDLESEX
BRUNSWICK GREENSVILLE NEW KENT
CAROLINE HANOVER NOTTOWAY
CHARLES CITY HENRICO PETERSBURG
CHESTERFIELD HOPEWELL POWHATAN
COLONIAL HEIGHTS KING AND QUEEN PRINCE GEORGE
CUMBERLAND KING GEORGE RICHMOND CITY
DINWIDDIE KING WILLIAM RICHMOND CO.
EMPORIA LANCASTER SOUTHAMPTON
ESSEX LUNENBURG STAFFORD
FRANKLIN CITY MATHEWS SURRY
FREDERICKSBURG MECKLENBURG SUSSEX

TIDEWATER REGION

CHESAPEAKE NEWPORT NEWS SUFFOLK
GLOUCESTER NORFOLK VIRGINIA BEACH
HAMPTON NORTHAMPTON WILLIAMSBURG
ISLE OF WIGHT POQUOSON  
JAMES CITY CO. PORTSMOUTH  

NORTHERN & WINCHESTER REGION

CLARKE PAGE WARREN
CULPEPER PRINCE WILLIAM WINCHESTER
FREDERICK RAPPAHANNOCK  
MANASSAS CITY SHENANDOAH  

CHARLOTTESVILLE WESTERN REGION

ALBEMARLE DANVILLE NELSON
AMHERST FLUVANNA ORANGE
APPOMATTOX GREENE PITTSYLVANIA
AUGUSTA HALIFAX ROCKINGHAM
BUCKINGHAM HARRISONBURG STAUNTON
CAMPBELL LOUISA WAYNESBORO
CHARLOTTE LYNCHBURG  
CHARLOTTESVILLE MADISON  

ROANOKE/ALLEGHANY REGION

ALLEGHANY FLOYD PULASKI
BATH FRANKLIN CO. ROANOKE CITY
BEDFORD CO. GILES ROANOKE CO.
BOTETOURT HIGHLAND ROCKBRIDGE
BUENA VISTA LEXINGTON SALEM
COVINGTON MONTGOMERY WYTHE
CRAIG PATRICK  

SOUTHWEST  REGION

BLAND GRAYSON TAZEWELL
BRISTOL NORTON WASHINGTON
BUCHANAN RUSSELL WISE
DICKENSON SCOTT  
GALAX SMYTH