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Welcome Members
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Not sure where to start with your new Optima Health plan? Start your journey to smarter, better health today!
Welcome to Optima Health! Your Medicaid plan includes medical coverage and added benefits to help you stay healthy and well. This video explains how to get started. It also features some of the health coverage and extra services available to you as an Optima Family Care or Optima Health Community Care member.
- Register
- Activate your Account
Activate your online account to access your plan tools and benefit information.
Have an Optima Health member ID card? If so, you can use your member ID number to complete your registration. If you do not have your card you can select the Medicare plan type and use your Medicare ID number to complete your registration.
- Choose your Primary Care Physician
Sign in to change or select your Primary Care Physician from within your plan network. - Activate MDLIVE1
Talk to a network certified doctor from the comfort of your home or when traveling out of state.
- Activate your Account
- Manage
- Payment options
Set up Auto-Debit for your monthly premiums. We also accept cash, electronic check, credit card, and pay by phone. - Complete your Health Screening
Help us to understand your health care needs. - Complete your Personal Health Assessment
Complete your Personal Health Assessment and get personalized steps to improve your health. - Reduce mailbox clutter
Opt-in to receive your Explanation of Benefits and other plan information by email.
- Payment options
- Discover
- Access your Member ID Card
Waiting for your member ID card or do you need a replacement card? Print a temporary card, order a new one, or access it on the go. - Calculate your costs
Estimate the cost for a future visit or procedure with the Treatment Cost Calculator. - Receive Wellness Discounts2
Get a good deal – take advantage of discounts available to you through Optima Health. - Using Your Added Benefits2
Learn about how to use and access the Added Benefits available to you as an Optima Health member. - Your Rewards and Incentives2
Learn about how to qualify for the 2021 Healthy Rewards Program.
- Access your Member ID Card
- Engage
- Download the App
Download the Optima Health app to access all of your online services on the go. - Participate in a Community Event
Discover events in your community.
- Download the App
1 Select group plans do not have access to MDLIVE. Please verify with your Human Resources department beforehand.
2 Value-added services; not a covered benefit.
Welcome to Optima Health
Transcript
Our story begins in the most unexpected of places, your mailbox. Actually, it begins with what’s inside the letter, that’s inside your mailbox. That thing that’s inside the letter that’s in your mailbox is the key to unlocking a healthier you.
Your Optima Health Member ID card! Sure it may look unassuming, but that little card connects you to a powerful network of doctors, pharmacies, hospitals, benefits, and other resources whose sole purpose is to keep you happy and healthy. It’s good to know that your member ID Card has your back – on its back. The back of your card is where you’ll find the phone number for member services and other important resources. But in order to unlock its full potential, you’ll want to register online to access your member portal. Doing that is simple. Just go to www.optimahealth.com and click on "sign in." Then follow the registration steps for online access to your account. You’ll need your member ID number. Where’s that you ask? On the front of your member ID card, of course. Is there anything this card can’t do?
When you become a member, we will contact you with a call or a visit to review important information — like choosing your Primary Care Physician and completing your health screening. The health screening is a series of health questions that help us better understand your health care needs. The health screening can also be completed either online, by text, or by mail.You can also download the Optima Health Mobile App on your smartphone to easily access your member ID number, find doctors and facilities, view your benefits, and locate other important information.
But wait. There’s more. As an Optima Health member, you have access to great added benefits that may be covered on top of your core Medicaid plan. Optima Health covers non-medical rides, too. You can get up to 3 round trip rides every 3 months to places like the grocery store and community events. There are also great incentives to further support your health and well-being. You can earn gift cards and other rewards just for completing certain healthy activities. You can find a complete list of these incentives, benefits, and resources on optimahealth.com.
I told you your member ID card was powerful! Now you’re ready to start living a healthier life as an Optima Health Medicaid member. If you need anything at all, you know where to find us!
Bienvenido a Optima Health
Transcript
Nuestra historia comienza en el lugar más inesperado...
su buzón de correo.
En realidad, comienza en el contenido de la carta que usted recibe en su buzón de correo.
Lo que encontrará en la carta que recibió es la llave para desbloquear su versión más saludable.
¡Su tarjeta de identificación de miembro de Optima Health!
Puede que parezca algo sencillo, pero esa pequeña tarjeta lo conecta con una poderosa red de médicos, farmacias, hospitales, beneficios y demás recursos cuyo único propósito es que usted se mantenga feliz y saludable.
Es bueno saber que en la parte trasera de su tarjeta de identificación de miembro usted puede encontrar toda la información que necesita. En la parte trasera de su tarjeta encontrará el número de teléfono de Servicios al miembro, junto a otros recursos importantes.
Sin embargo, solo podrá desbloquear todo el potencial de su tarjeta registrándose en línea para obtener acceso a su portal de miembro.
Es muy sencillo. Ingrese a optimahealth.com y haga clic en "sign in"» (registrarse). A continuación, siga los pasos de registro para poder acceder en línea a su cuenta.
Necesitará su número de identificación de miembro. Se preguntará: ¿dónde lo encuentro? En la parte frontal de su tarjeta de identificación de miembro, por supuesto. ¿Hay algo que esta tarjeta no pueda lograr?
Cuando se convierta en miembro, nos comunicaremos con usted por teléfono o personalmente para revisar aspectos importantes, como elegir su médico de atención primaria y completar un examen médico.
El examen médico consiste de una serie de preguntas relacionadas a su salud que nos ayudarán a comprender mejor cuáles son sus necesidades de atención médica.El examen médico puede ser completado en línea, a través de un mensaje de texto, o por correo.
También puede descargar la aplicación móvil Optima Health en su celular para acceder fácilmente a su número de identificación de miembro, encontrar médicos y centros de atención, ver susbeneficios, y localizar demás datos importantes.
Pero espere,hay más.
Como miembro de Optima Health, usted tiene acceso a increíbles beneficios adicionales que pueden estar cubiertos, aparte de su plan principal de Medicaid.
Optima Health también cubre el servicio de transporte no médico. Usted puede obtener hasta 3 viajes de ida y vuelta cada 3 meses a lugares como tiendas de comestibles y eventos comunitarios.
Además, hay grandes incentivos para fomentar su salud y bienestar. Usted puede ganar tarjetas de regalo y otros premios con tan solo completar ciertas actividades saludables.
Encuentre la lista completa de incentivos, beneficios y recursos en optimahealth.com Como le dije, ¡su tarjeta de identificación de miembro es poderosa!
Ahora ya está listo para comenzar a vivir una vida más saludable como miembro de Optima Health Medicaid. Para lo que necesite, ¡ya sabe dónde encontrarnos!