Did you Receive a Rebate Check?

Learn more about the Medical Loss Ratio (MLR) rebate you received and how it may affect your tax filing.

Member rebate check letter example

Update March 16, 2020

If you received a letter from us last week regarding an uncashed rebate check and would like it to be reissued to you, please fill out the form using the instructions in the letter and return it to us by mail, fax, or email at mlrrebate@sentara.com.

Resources for Filing Your Annual Income Tax Return

If you are getting ready to file your 2019 tax return and want to learn more about the rebate you received and how it may affect your tax filing, you can find information below about the Medical Loss Ratio (MLR) rebates and if they are taxable, or not.

Help with Filing your Return

You may be able to get help and file your federal—and in some cases state—taxes for free. Visit irs.gov/freefile to learn about the program and browse offers from a wide selection of reputable companies.

In addition, we have Member Frequently Asked Questions with information about the MLR rebates we issued our members.

Expand All

Frequently Asked Questions

  • How long will it take for my check to be processed?

    This process generally takes two to three weeks, but given the unknowns with COVID-19, it’s difficult to make any guarantees at this time. We are working through these as fast as we can. We know people may need this money quickly.

  • Can I come pick up my check?

    Unfortunately, we can not allow members access to our buildings for health reasons at this time.

  • Can my money be sent to me electronically?

    Unfortunately, we do not have a way to electronically send money at this time.

  • I didn't receive a check or a letter. How do I get a form?

    Please email MLRrebate@sentara.com. We will respond to your email address to send you the form to complete as soon as possible.

Disclaimer: Optima Health is not affiliated with any of the above companies or websites and is providing this information strictly for informational purposes.