Contact Optima Medicare HMO

If you have questions about your Optima Medicare HMO plan, you can call Optima Medicare member services at 1-800-927-6048. TTY users should call the Virginia Relay Service at 1-800-828-1140 or 711.

From October 1 – March 31, you can call us 7 days a week from 8:00 a.m. to 8:00 p.m. EST.

From April 1 – September 30, you can call us Monday through Friday from 8:00 a.m. to 8:00 p.m. EST.

Outside of these times, our interactive voice response system allows you to obtain information on many topics related to your plan.