Member Resources for Optima Medicare

You will need to Sign In or Register to access secure online member information, such as claims, benefits and authorizations.

If you are a new member, please expect to receive various materials over the next few weeks to help you navigate your plan. This will include welcome information, benefit materials, and your member ID card. If you have any questions, please feel free to contact member services.

Request Card

Member Services

Phone:

757-687-6160

Toll Free:

1-800-927-6048

TTY VA Relay Service:

1-800-828-1140 or 711

Hours:

8 a.m. - 8 p.m. | Monday – Sunday
October 1 – March 31

8 a.m. - 8 p.m. | Monday – Friday
April 1 – September 30