Thank you for choosing Optima Medicare.
Get StartedMember Resources for Optima Medicare
You will need to Sign In or Register to access secure online member information, such as claims, benefits and authorizations.
If you are a new member, please expect to receive various materials over the next few weeks to help you navigate your plan. This will include welcome information, benefit materials, and your member ID card. If you have any questions, please feel free to contact member services.
Member Services
Phone:
757-687-6160
Toll Free:
1-800-927-6048
TTY VA Relay Service:
1-800-828-1140 or 711
Hours:
8 a.m. - 8 p.m. | Monday – Sunday
October 1 – March 31
8 a.m. - 8 p.m. | Monday – Friday
April 1 – September 30
Secure Tools
Access to the following tools requires you to sign in.
Additional Information
These tools and resources are available without needing to sign in.
Request a new member ID card
Call
You can request a new member ID card by calling Member Services at 1-800-927-6048 (TTY:711).