Contact Information

Optima Community Complete Member Services

If you need help with your Optima Community Complete (HMO SNP) Plan, please call 1-800-927-6048 (TTY VA Relay: 1-800-828-1140 or 711) for benefit information and answers to your questions.

From October 1st until March 31st, you can call us 7 days a week from 8 am to 8 pm EST. From April 1st until September 30th, you can call us Monday through Friday from 8 am to 8 pm EST.


Optima Community Complete
4417 Corporation Lane
Virginia Beach, VA 23462-3162