New Member, Get Started

Not sure where to start with your new Optima Health Vantage HMO Plan? Once you have enrolled you can:

  1. Register
    1. Activate your Account when you become a new member

      Activate your online account to access your plan tools and benefit information.

    2. Choose your Primary Care Physician
      Your plan does not require you to select a Primary Care Physician and you don’t need referrals to see a specialist. If you already have PCP, you can sign in to your member portal to update this information. Optima Health member services can help you find in-network providers if you need to find a new doctor.
    3. Activate MDLIVE
      Talk to a network certified doctor from the comfort of your home or when traveling out of state.
  2. Manage
    1. Reduce mailbox clutter
      Opt-in to receive your Explanation of Benefits and other plan information by email.
    2. Out of Area Dependent Form
      If you have a dependent that is living outside the Optima Health service area, then you should submit a completed Out of Area dependent form in order for them to utilize the PHCS national network.
    3. Treatment Cost Calculator
      Save money by shopping and comparing out-of-pocket expenses for over 500 common medical procedures and services including X-rays, advanced imaging, outpatient surgery, office visits, labs, immunizations and inpatient admissions.
  3. Discover
    1. Access your Member ID Card
      Waiting for your member ID card or do you need a replacement card? Print a temporary card, order a new one, or access it on the go.
    2. Receive Wellness Discounts1
      Get a good deal – take advantage of discounts available to you through Optima Health.
    3. Learn About Incentives for Chronic Conditions
      We have a variety of incentives available to those with chronic conditions such as: Asthma/COPD, Diabetes, Hypertension or other approved conditions.
  4. Engage
    1. Download the App
      Download the Optima Health app to access all of your online services on the go.

1Value-added services; not a covered benefit.

Find out if the Optima Health plan is available to you.

You must live or work in the Greater Hampton Roads area. TLC employers must have selected Optima Health as an option. 

Check my ZIP Code if you live or work in the COVA enrollment area 

Already a Member?

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