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Welcome City of Suffolk Employees & Retirees

Welcome to Optima Health, we are Virginians serving Virginians.
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Welcome City of Suffolk Employees

Thank you for choosing Optima Health. We are excited to serve the employees and family members of the City of Suffolk.

We encourage you to take some time to explore the plans and resources available to you as an Optima Health member.
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    2023 Benefit Information

    Access 2023 benefit information.
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    Coordinating Care

    Find out about coordinating care without interruption in treatments or prescriptions.
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    Optima Medicare Rx (PDP)

    Access information for Optima Medicare Rx plan members. 
  • Get the Optima Health Mobile App

    Safely and securely access important health information when you need it - home, at the doctor, and even on the road. Schedule virtual care appointments, get ID cards, check your claims, and more.

    Get the App
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  • Well-being

    Let us help you improve your well-being with our free programs, videos, and tools.

    Learn About Well-being Resources
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  • Navigating the WebMD Portal

    Review how to access your WebMD portal and earn points toward your employee health and wellness incentive program with the City of Suffolk.

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  • Learn About Health Insurance

    Do you have questions about how health insurance works? If so, watch a collection of videos that will explain how health insurance works.

    Learn More
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  • Health Care Glossary

    Are you confused by health insurance jargon and terminology? If so, please see our health care glossary for definitions of important health insurance terms.

    View Glossary
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© Optima Health 2023, PO Box 66189, Virginia Beach, Virginia 23466

Sentara Health Plans and Optima Health are trade names of Sentara Health Plans, Sentara Health Insurance Company, Sentara Health Administration, Inc., and Sentara Behavioral Health Services, Inc. Optima Health Insurance Company is an additional trade name for Sentara Health Insurance Company. Virginia Premier Health Plan is an additional trade name for Sentara Health Plans. Optima Behavioral Health is an additional trade name for Sentara Behavioral Health Services, Inc. Optima Health Maintenance Organization (HMO) products, and Point-of-Service (POS) products, are issued and underwritten by Sentara Health Plans. Optima Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All Optima Health plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS.) Medicaid and FAMIS products are administered under an agreement with Sentara Health Plans and the Virginia Department of Medical Assistance Services (DMAS.)