New Member Welcome Email Campaign

We at Optima Health value our members and are always excited to receive new ones. In an effort to help members learn about and engage with their new plan, we are excited to launch our welcome email campaign for Commercial group members of all sizes.

The series will consist of three emails with information on how to:

  • register online with Optima Health and use member portal features
  • elect to receive Explanation of Benefits and other documents electronically
  • complete a personal health assessment to start a new health journey

This email campaign will begin in September and will be sent around the 10th of the month for the first three months of membership. Please note, these emails will only go to members who are new to Optima Health, including those that have switched to a new employer group. Renewing members will not receive these emails.

If you have additional questions, please contact your Optima Health representative. Thank you for choosing Optima Health.