Contact Us

We have several ways to help you get the information you need. First, refer to our Frequently Asked Questions. If you still need to contact us directly, simply call.

Need a quote?

Simply Request a Quote.

Interested in finding out more?

Just contact any one of the following:

Sales & Marketing Department 

8 a.m. to 5 p.m. EST Monday through Friday

Executive Director, Sales and Client Development

Linda M. Butz
Email: lmbutz1@sentara.com

Regional Sales Manager, Small and Mid-Market Segments, Hampton Roads

Donna Briggs
Email: dlbriggs@sentara.com

Regional Sales Manager, Small and Mid-Market Segments, Central/Northwest Virginia

Lance Pessarra
Email: llpessar@sentara.com

Regional Sales Manager, Small and Mid-Market Segments, Southwest Virginia

Tim Glebus
Email: tjglebus@sentara.com

Director, Consumer Products

Kathy E. McVey
Email:  kemcvey@sentara.com

Regional Senior Client Executive - Employee Assistance Plans (EAP)

Katherine Terribile
Email: kmterrib@sentara.com

Southside Office:

4417 Corporation Lane 
Virginia Beach VA 23462 
Phone: 757-687-6030 
Toll-Free: 877-552-7401
Fax: 757-687-6031 
Email: healthplans@optimahealth.com

Peninsula Office:

11803 Jefferson Avenue, Suite 200 
Newport News, VA 23606 
Phone: 757-594-1000 
Toll-Free: 877-552-7401
Fax: 757-594-1002 
Email: healthplans@optimahealth.com

Richmond Office:

1604 Santa Rosa Road, Suite 100
Richmond, VA 23229 
Phone: 804-510-7400
Toll-Free: 866-575-4475
Fax: 804-510-7453
Toll-Free Fax: 866-231-7843 
Email: healthplans@optimahealth.com

Roanoke Office: 

129 Campbell Avenue, SE
Roanoke, VA 24011 
Phone: 540-562-8220 
Toll-Free: 877-552-7401
Fax: 540-562-8222 
Email: healthplans@optimahealth.com

Enrollment Questions

For groups with 2-150 eligible employees: 

Email: small_group_enrollment@sentara.com

For groups with 151 or more eligible employees:

Email: large_group_enrollment@sentara.com

Need Web Assistance?

Contact your Account Representative.

Web Site Assistance: email technical questions to optimahelpdesk@optimahealth.com.
Discover a broken link? Please email us at optimahelpdesk@optimahealth.com.

Member Services

Members should call the number listed on their member ID card or contact Member Services.