Disclaimers for Optima Medicare Plans
Optima Medicare Plans and Optima Community Complete
Optima Medicare is an HMO with a Medicare contract. Enrollment in Optima Medicare HMO depends on contract renewal.
Optima Community Complete (HMO SNP) is a Coordinated Care Plan with a Medicare contract and a contract with the Virginia Medicaid Program. Enrollment in Optima Community Complete (HMO SNP) depends on contract renewal.
For more information on Optima Medicare and Optima Community Complete benefits, please call Member Services at: 1-800-927-6048. TTY users can call the Virginia Relay Service at 1-800-828-1140 or 711. From October 1 - March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. EST. From April 1 - September 30, you can call us Monday through Friday from 8 a.m. to 8 p.m. EST. Outside of these times, our interactive voice response system allows you to obtain information on many topics related to your plan. If you need to write to us, our address is 4417 Corporation Lane, Virginia Beach, VA 23462.
If you have questions about Medicare benefits, you can also call Medicare at 1-800-MEDICARE (1-800-633-4227); TTY users should call 1-877-486-2048, 24 hours a day, seven days a week. You can also visit www.medicare.gov.
Last Updated: 10/1/2019