2018 Individual & Family Plan Letters

Individual & Family Plan Renewal and Discontinuation Letters

Open Enrollment for all Individual & Family plan enrollments and renewals, both on- and off-Marketplace begins November 1, 2017, and ends December 15, 2017. Optima Health is required to send federally mandated renewal letters to all current subscribers, with detailed information on their 2018 premium, benefit changes, and subsidy amounts, if applicable. Please reference chart for templates of all the letters and audiences.

Template Description Audience Delivery
2018 Individual Plan General Renewal Basic letter to inform subscribers detailed information on their renewal is forthcoming. Virginia State requirement. All Individual & Family Plan subscribers End-September
2018 Individual Plan Renewal Cover Letter Cover letter to accompany federally mandated renewal letters All renewing Individual & Family Plan subscribers Mid-October
2018 Individual Plan DiscontinuationCover Letter Cover letter to accompany federally mandated discontinuation letters Off- and on-Marketplace subscribers whose plan is being discontinued and no other plan is available End-September
2018 Discontinuation Off-Marketplace Federally mandated plan discontinuation letter Off-Marketplace subscribers whose plan is being discontinued and no other plan is available End-September
2018 Renewal Off-Marketplace Federally mandated renewal letter Off-Marketplace subscribers auto-renewing into current plan or new plan within the same product family Mid-October
2018 Discontinuation On-Marketplace Federally mandated plan discontinuation letter On-Marketplace subscribers whose plan is being discontinued and no other plan is available End-September
2018 Renewal On-Marketplace Federally mandated renewal letter On-Marketplace subscribers auto-renewing into current plan or new plan within the same product family Mid-October
2018 Discontinuation Medicare/Individual Dual Enrollees Federally mandated plan discontinuation letter Off- and on-Marketplace subscribers enrolled in both Medicare and an Individual plan End-September
2018 Renewal IndividualPlan 30-day Reminder Email 30-day email reminder current plan will renew All renewing Individual & Family Plan subscribers and Brokers with email address on file December 1
2018 Discontinuation Individual Plan 30-dayReminder Email 30-day email reminder current plan will renew All discontinued Individual & Family Plan subscribers and Brokers with email address on file December 1

If you have any questions, please contact your Optima Health representative.