Individual and Family Plan 2021 Renewal Notifications

Open Enrollment for all Individual & Family plan enrollments and renewals, both on- and off-Marketplace, begins November 1, 2020 and ends December 15, 2020. Optima Health is required to send federally mandated renewal letters to all current subscribers, with detailed information on their 2021 premium, benefit changes, and subsidy amounts, if applicable. Please reference chart for templates of all the letters and audiences.

Please note: In addition to renewal letters for our current Optima Health members, we sent renewal letters to all Virginia Premier Individual & Family plan members for autorenewal into an Optima Health plan.

Current Optima Health Members

Template Description Audience Delivery
2021 Individual Plan General Renewal Basic letter to inform subscribers detailed information on their renewal is forthcoming. Virginia State requirement. All Individual & Family Plan subscribers End-September
2021 Individual Plan Renewal Cover Letter Cover letter to accompany federally mandated renewal letters All renewing Individual & Family Plan subscribers October 18-20
2021 Renewal Off-Marketplace Federally mandated renewal letter Off-Marketplace subscribers auto-renewing into current plan or new plan within the same product family October 18-20
2021 Renewal On-Marketplace Federally mandated renewal letter On-Marketplace subscribers auto-renewing into current plan or new plan within the same product family October 18-20
2021 Discontinuation Medicare/Individual Dual Enrollees Federally mandated plan discontinuation letter Off- and on-Marketplace subscribers enrolled in both Medicare and an Individual plan End-September
2021 Renewal IndividualPlan 30-day Reminder Email 30-day email reminder current plan will renew All renewing Individual & Family Plan subscribers and Brokers with email address on file December 1

Virginia Premier Members

Template Description Audience Delivery
2021 VP Plan Renewal Cover Letter Cover letter to accompany federally mandated renewal letters All current Virginia Premier Individual & Family Plan subscribers October 24-27
2021 VP Renewal Off-Marketplace Fenerally mandated renewal letter Off-Marketplace subscribers auto-renewing from a Virginia Premier plan to an Optima Health plan October 24-27
2021 VP Renewal On-Marketplace Federally mandated renewal letter On-Marketplace subscribers auto-renewing from a Virginia Premier plan to an Optima Health plan October 24-27
2021 VP Attachment Sample Sample of attachment included in the renewal letters, specific to each plan All current Virginia Premier Individual & Family Plan subscribers October 24-27

If you have any questions, please contact your Optima Health representative.