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Optima Family Care

Just like you, we put family first.

Enroll (800) 643-2273Learn more (800) 881-2166

Medicaid is health care coverage for people with low incomes and disabilities. It helps families with children, pregnant moms and some older adults. Medicaid is offered at no or very low costs (FAMIS) for those who qualify.

To find out if you qualify for your state Medicaid program, visit medicaid.gov.

Choosing Optima Family Care is Easy

To Enroll, call the Virginia Managed Care Helpline toll-free at
1-800-643-2273

To Learn More, call Optima Health Customer Service toll-free at
1-800-881-2166

FAMIS Helpline, call toll-free at
1-866-873-2647
1-866-87-FAMIS

For 15 consecutive years, Optima Health has received National Committee for Quality Assurance (NCQA) accreditation for its Medicaid HMO product, Optima Family Care.1

Health Care Your Family Deserves - The Quality You Want

Your choice of a family doctor from our network

Access to quality specialists

Checkups, physicals, and vision exams

Well-baby checkups

Free prescriptions

Many free, doctor-prescribed, over-the-counter medications

Adult glasses and contact lens discounts

Home health care and rehabilitation therapy

Services from a Caring Team

After hours medical guidance by phone -- nights, weekends and holidays

Member representatives will visit your home and explain your plan benefits

Transportation to medical services when approved in advance

Dedicated Member Service Representatives by phone if you have questions

A member ID card for each enrolled family member and member newsletter

Community Commitment

Optima Health cares about your community. That is why Optima Family Care takes part in several hundred neighborhood events each year including health fairs, free health screenings, and many charitable programs.

Health Reform Updates

Learn more about Health Reform

Find a Doctor

Find a Medical Doctor, Behavioral Health Provider, Healthcare Service or Facility online or download the Optima Family Care Provider Directory

Find a Drug

FAMIS (Family Access to Medical Insurance Security)

Optima Health offers a Medicaid HMO product (Family Care) and a health plan for children of working parents through FAMIS.

  • Virginia's program that helps working families provide health insurance for their children
  • Visit FAMIS or call 1-800-881-2166 for more information.
  • View and print application

Wellness Programs

MyLife MyPlan offers creative health solutions, designed by clinical experts, to help members get started, stay motivated, and exceed their health improvement goals.

Learn more

Other Resources