Better Health. Easy To Use. A Great Value.
Better Health
Optima Health provides health plan coverage to more than 341,000 members throughout Virginia.1 We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, and plans serving Medicare and Medicaid enrollees.
Our quality provider network features 15,000 providers including specialists, primary care physicians and hospitals across Virginia.2
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services – all to help our members improve their health. Wherever we serve our members, Optima stands out through our passion for health and service excellence.
Easy To Use
Optima offers user-friendly customer service, claims processing and problem solving. You can expect personal service from enrollment to member services to renewal. We provide fast and accurate claim payments, so you spend less time following up on claim issues.
A Great Value
Optima offers a broad spectrum of innovative products and service solutions designed for employers, employees and their families. Progressive plan designs encourage greater employee participation in healthcare decisions and can reduce administrative costs while improving service quality.
Better-informed employees make better decisions. Optima Health has been based in Virginia for more than 20 years. Our members have access to doctors and hospitals with nationally recognized clinical programs, up-to-date preventive care and patient safety protocols, plus the latest medical procedures and technologies.
Location
Optima Health
4417 Corporation Lane
Virginia Beach, VA 23462
You may contact us by email, phone, or mail.
Mission
We improve health every day.
Vision
To be the health plan of choice in the communities we serve.
Products
At Optima Health, we are committed to providing members with quality, cost-effective health care. Whether you’re choosing a health plan for your employees or your family, we are confident you will find coverage that is right for you. Current plans include:
Please visit the product page to view details on each of our health plan options.
Our Pledge
Helping you take care of yourself and your family is our guiding mission. You’ll see our commitment to you in the variety of innovative wellness programs we sponsor. Our dedication is also echoed in the concerned, caring manner that characterizes our customer service staff and philosophy. Simply put, it’s this: when you’re covered by Optima Health, we’re passionate about your health.
Accreditations and Awards
With a national and regional track record for success, we take a great deal of pride in our ability to offer award-winning health plans, educational programs and community initiatives. Please take a closer look at just a few of our many notable areas of achievement.
Disease and Condition Management Programs
At Optima Health, we have learned that by providing a support system for pregnant members and individuals with asthma, diabetes, or other chronic conditions, we can dramatically improve their quality of life. Read more about the many exciting programs designed with your family’s needs in mind.
Common Questions
Visit Common Questions regarding our health plans to find the answers you need. Have a question you do not see answered here? Contact us and we will be happy to help.
1 Sentara Health Plans, Inc. Total Medical Membership Summary, October, 2007
2 Sentara Health Plans, Inc. Provider Database, May 2007