Passwords for optimahealth.com are now case sensitive.

When signing in to optimahealth.com be sure to enter your password exactly as it was created.

For example, Password is not the same as password or PASSWORD.

Hints:

• Check your CAPS LOCK key before signing in or changing your password.
• If you have forgotten your password, select Change Password to enter your secret question/secret answer and reset your own password. Keep in mind the secret answer is also case sensitive.
• Sentara employees can use their NAL username and password to access the secure sections of the Web site.  The password is case sensitive.

If you have any questions, please contact Member Services.

Thank you.