Did you know you have the ability to view, print, file and save your Explanation of Benefits without ever having to open a paper envelope? Sign up to receive your Optima Health Explanation of Benefits (EOB) online and you can begin receiving your EOBs by secure email. And you’ll receive your EOBs faster than the mailed counterparts.
Opting to receive your EOBs by email is easy—simply:
- Sign in to optimahealth.com with your username and password
- Choose the Update Personal Preferences menu item from the My Optima menu located on the left-hand side of the screen
- Select the member (or members) you wish to update
(If you are the *01 member, known as the subscriber, you can begin receiving your EOBs and the EOBs of your dependents who are under 18 by email. If you are the *02 or *21 member, you can begin receiving your own EOBs by email.)
- Confirm the email address and choose your preferences
- Upon choosing your preferences, you will receive a confirmation email
- Follow the instructions on the activation email
You can change your mind (and your Personal Preferences) at any time.
We’ll even show you how—just view online tutorial to see how easy it is to get rid of paper.
Don’t have a username and password? Just have your Member ID card available and register now.
Worried about how it will work? That’s OK, you can choose to receive your EOBs online and in paper. Once you see how convenient and easy online EOBs are, you’ll jump at the chance to go “paperless.” And, your preferences can be updated at any time.
Visit Update Personal Preferences update to online EOBs today!
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