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Have a question? First, refer to our Common Questions.
If you still need to contact us directly, simply fill out this Contact Us Form.
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* Indicates Required Fields
First Name: *
Middle Initial:
Last Name: *
Member ID Number:
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If you are an Optima Health member, please enter your Member ID number (found on your member ID card).
Employer/Group Name:
Email: *
Please review our Privacy Policy for our use of your email address
Primary Address:
City/State:
Zip Code:
Daytime Phone:
Customer Type: *
Just looking/not yet a member Optima Family Care/FAMIS Optima Medicare Preferred Commercial/employer group Sentara Employee Individual Other/don't know
Question Type:
Medical Benefit/ClaimEnrollmentBehavioral Health Benefit/ClaimPharmacyDental/Vision BenefitWeb Site AssistanceConcern/ComplaintComplimentOther
Question: *
How would you like to be contacted? *
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Please note we will contact you during normal business hours.
If the response to this inquiry contains personal health information, we will contact you by phone or by US mail. This is for your protection. If you prefer an emailed response, sign in and submit your question using our secure form.