PharmaCare Changing to Caremark 

PharmaCare Direct, a subsidiary of CVS, has been Optima Health’s choice to fill mail order prescriptions for Optima Health members.

Earlier this year, PharmaCare Direct and Caremark merged and are now consolidating services and facilities.  Therefore, PharmaCare Direct's mail order facility will close on September 30th, 2007.

Beginning October 1, 2007, mail order services and service calls for Optima Health members will be handled through Caremark facilities by representatives specifically trained on Optima Health plans and products.

Mail and calls will be forwarded for one year.

Bringing together PharmaCare Direct and Caremark pharmacy benefit management services under the CVS Caremark corporate name has many benefits.

One benefit is the enhanced systems and services that puts them ahead of industry demands and delivers innovative programs to clients and plan participants. They are committed to making necessary changes to maintain or increase quality while ensuring Optima that there will be little to no disruption in service.

If you have questions regarding this change or the pharmacy mail-order process, contact Member Services at the number on your member ID card.