We have several ways to help you get the information you need. First, refer to our Common Questions. If you still need to contact us directly, simply fill out a Contact Us Form or call. Emails are responded to within three business days.
Need a quote? Simply Request a Quote.
Interested in finding out more? Just contact any one of the following:
Director, Sales
Linda M. Butz
Email: lmbutz1@sentara.com
Manager, Small Group Sales, Southeastern Virginia
Steve D. Keogh
Email: sdkeogh@sentara.com
Manager, Small Group Sales, Central and Western Virginia
Lance Pessarra
Email: llpessar@sentara.com
Manager, Medicare Sales
Kathy E. McVey
Email: kemcvey@sentara.com
Regional Senior Client Executive - Employee Assistance Plans (EAP)
Katherine Terribile
Email: kmterrib@sentara.com
Sales & Marketing Department
8 a.m. to 5 p.m. EST Monday through Friday
Southside Office:
4417 Corporation Lane
Virginia Beach VA 23462
Phone: 757-687-6030
Toll Free: 877-552-7401
Fax: 757-687-6031
Email: healthplans@optimahealth.com
Peninsula Office:
11803 Jefferson Avenue, Suite 200
Newport News, VA 23606
Phone: 757-594-1000
Toll Free: 877-552-7401
Fax: 757-594-1002
Richmond Office:
1604 Santa Rosa Road, Suite 100
Richmond, VA 23229
Phone: 804-510-7400
Toll Free: 866-575-4475
Fax: 804-510-7453
Toll Free Fax: 866-231-7843
Enrollment Questions
For groups with 2-99 eligible employees:
Email: small_group_enrollment@sentara.com
For groups with 100 or more eligible employees:
Email: large_group_enrollment@sentara.com
Need Web Assistance?
Contact your Account Representative
Web Site Assistance: email technical questions to optimahelpdesk@optimahealth.com
Discover a broken link? Please email us at optimahelpdesk@optimahealth.com.
Member Services
Members should call the number listed on their member ID card or Contact Us.