We have several ways to help you get the information you need. First, refer to our Common Questions. If you still need to contact us directly, simply fill out a Contact Us Form or call. Contact Us forms are responded to within three business days.
Broker Services
8 a.m. to 5 p.m. EST Monday through Friday
757-552-7217
866-927-4785
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Interested in finding out more? Just contact any one of the following:
Director, Sales & Client Development
Linda M. Butz
Email: lmbutz1@sentara.com
Manager, Small Group Sales, Southeastern Virginia
Steve D. Keogh
Email: sdkeogh@sentara.com
Manager, Small Group Sales, Central and Western Virginia
Lance Pessarra
Email: llpessar@sentara.com
Manager, Medicare Sales
Kathy E. McVey
Email: kemcvey@sentara.com
Regional Senior Client Executive - Employee Assistance Plans (EAP)
Katherine Terribile
Email: kmterrib@sentara.com
Senior Account Executive - Associations
Suzanne Stewart
Email: sbstewa1@sentara.com
Sales & Marketing Department
8 a.m. to 5 p.m. EST Monday through Friday
Southside Office:
4417 Corporation Lane
Virginia Beach VA 23462
Phone: 757-687-6030
Toll Free: 877-552-7401
Fax: 757-687-6031
Email: sales@optimahealth.com
Individual Sales and Marketing
4417 Corporation Lane
Virginia Beach VA 23462
Email: IndividualSales@optimahealth.com
Fax: 877-388-3814
Group/Member Payments
Please send payments to:
4456 Corporation Lane, Suite 336
Virginia Beach VA 23462
Peninsula Office:
11803 Jefferson Avenue, Suite 200
Newport News, VA 23606
Phone: 757-594-1000
Toll Free: 877-552-7401
Fax: 757-594-1002
Email: sales@optimahealth.com
Richmond Office:
1604 Santa Rosa Road, Suite 100
Richmond, VA 23229
Phone: 804-510-7400
Toll Free: 866-575-4475
Fax: 804-510-7453
Toll Free Fax: 866-231-7843
Enrollment Questions
Email: small_group_enrollment@sentara.com (Group size 2 - 99)
Email: large_group_enrollment@sentara.com (Group size 100+)
For inquiries including Personal Health Information (PHI), complete a contact us form.
Need Web Assistance?
eBroker: Contact your Account Representative
Technical assistance: email optimahelpdesk@optimahealth.com
Discover a broken link? Please email us at optimahelpdesk@optimahealth.com.
Member Services
Members should call the number listed on the front of their member ID card or Contact Us.